Shipping policy
Shipping Policy
We currently ship to Australia and New Zealand.
Processing time
Orders are processed within 2–3 business days of purchase. You'll receive a confirmation email with tracking details once your order ships.
Shipping rates and delivery times
| Destination | Cost | Estimated delivery |
|---|---|---|
| Australia | Free on orders over $150· $11 flat rate under $150 | 7-14 business days |
| New Zealand | Free on orders over $150· $10 flat rate under $150 | 7-14 business days |
Delivery times are estimates from the date of shipping, not order date, and may vary due to carrier delays, remote locations, or peak periods.
Order tracking
Once your order ships, you'll receive a tracking number by email. If you haven't received tracking within 3–4 business days of ordering, contact us at admin@dyarralife.com.
Lost or delayed packages
If your order hasn't arrived within the estimated delivery window, reach out to admin@dyarralife.com with your order number and we'll investigate with the carrier.